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In deliveryUnited KingdomServices£280,000Add to pipeline

RBGKEW1471 - Face to Face Membership Sales

Awarded to Complete Works Staffing & Training Ltd

Board of Trustees of the Royal Botanic Gardens Kew(buyer)

Published
Published 4 September 2025

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Overview

The Royal Botanic Gardens Kew awarded a contract worth £280,000 to Complete Works Staffing & Training Ltd on 17 December 2025 to provide face-to-face membership sales services on site at Kew Gardens. The service involves initiating and closing membership sales with prospective members to support the organization's goal of doubling its membership base from approximately 100,000 members over the coming five years, with an estimated 20,000 new sales and 60,000 renewals required annually.

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£280,000
Procedure
Selective
SME suitable
Yes
Published
4 September 2025
Questions by
22 September 2025
Classification (CPV)
Business services: law, marketing, consulting, recruitment, printing and securityPromotional servicesRecruitment servicesSupply services of personnel including temporary staffMembership organisation services

Award outcome

Awarded value
£280,000
Award date
17 December 2025
Contract period
31 March 2026 → 31 March 2028
Winner
  • Complete Works Staffing & Training Ltd

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Notice history

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  1. Contract

    10 April 2026

  2. Contract

    7 January 2026

  3. Contract Notice

    4 September 2025

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