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Request for Information (RFI) for the provision of a Cloud-Based IT Service Management (ITSM) Tool for the Office of the Revenue Commissioners

Office of the Revenue Commissioners_366(buyer)

Published
Published 11 November 2026
Deadline
Deadline: 2 December 2026 (19 days left)

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2 documents on file

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Overview

The Office of the Revenue Commissioners has issued a Request for Information (RFI) to gather market input on cloud-based IT Service Management (ITSM) tools. The exercise is intended to assist the buyer in clarifying requirements and evaluating potential options to support the delivery and management of its ICT services. Submissions for this early planning stage are due by 2 December 2026.

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Key details

Country
Ireland
Status
Planning
Category
Services
Estimated value
€0
Procedure
Preliminary Market Consultation
Published
11 November 2026
Deadline
2 December 2026
Classification (CPV)
Software package and information systemsIT services: consulting, software development, Internet and supportSoftware programming and consultancy servicesSystem, storage and content management software development servicesConfiguration management software development servicesComputer-related servicesComputer-related management servicesNetwork management software services+1 more

Competition

Expected competition

3

Median bids on comparable tenders

Open and restricted tenders in Software package and information systems drew a median of 3 bids over the last 24 months; 18% received only one.

Market context

Typical award in Software package and information systems

€125,000

Median of 813 awards in the last 24 months

Office of the Revenue Commissioners_366 in the last 12 months

3

contracts awarded, worth €286,300 in total

See their procurement profile →

Recent awards in Software package and information systems

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Notice history

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  1. Prior Information Notice

    11 November 2026 · 2 documents

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