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PlanningUnited KingdomServices£850,000,000Add to pipeline

Framework to Provide Supply Agency Staff Services

HEART ACADEMIES TRUST(buyer)

Published
Published 28 August 2026
Deadline
Deadline: 27 November 2026 (38 days left)

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Overview

HEART Academies Trust is reopening a framework to provide supply agency staff services to education-sector contracting authorities across the United Kingdom, offering temporary, fixed-term, and permanent teaching and non-teaching staff. The reopening comprises three lots: Direct Provision, Master Vendor, and Neutral Vendor, with an estimated value of £850 million and a submission deadline of 27 November 2026.

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Lots (3)

  • Direct Provision

    The appointed Supplier will be responsible for delivering recruitment services for the provision of supply teachers, education support staff, and other temporary and permanent staffing requirements. This will include: • Temporary assignments via employment agencies • Fixed-term employment via employment agencies • Permanent employment via employment agencies The Supplier must remain informed of developments within the recruitment sector, including changes in policy, legislation, and best practice. Ongoing compliance with relevant regulations-such as the Agency Workers Regulations (AWR), IR35, and National Minimum Wage-is essential. Additionally, the Supplier is required to hold and maintain certification from a recognised Accreditation Body and ensure that any regulatory or market changes are promptly communicated to the Contracting Authority. Where necessary, appropriate adjustments must be made to internal processes and procedures to reflect such changes.

    £425,000,000
  • Master Vendor

    Managed service requirements of supply teachers, education support staff and other temporary, fixed term or permanent staffing services. The Contracting Authority is seeking a Managed Service Provider (MSP) to deliver comprehensive recruitment services that meet its workforce requirements. This includes the sourcing, engagement, and administration of supply teachers, education support staff, and other temporary, fixed term or permanent personnel through standardised processes and the effective use of technology. The appointed Master Vendor will be solely responsible for delivering recruitment services and managing the entire supply chain. This includes: • Temporary assignments via employment agencies • Fixed-term employment via employment agencies • Permanent employment via employment agencies The Supplier may fulfil staffing requirements directly from its own resource pool and may also manage additional supply through an approved and accredited supply chain. Where appropriate, the Supplier may establish and manage a talent pool on behalf of the Contracting Authority. Workers sourced via this pool may be employed either by the Employment Business or directly by the Contracting Authority. The Contracting Authority will contract with the Master Vendor, who will retain full responsibility for the performance and compliance of its supply chain. The Supplier must hold and maintain certification from a recognised Accreditation Body and ensure full compliance with all applicable legislation and regulatory requirements, including but not limited to the Agency Workers Regulations (AWR), IR35, and National Minimum Wage. The Supplier is expected to remain up to date with changes in recruitment practices, market conditions, and relevant policies and legislation. Any such changes must be communicated promptly to the Contracting Authority, with necessary adjustments made to operational processes and procedures.

    £297,500,000
  • Neutral Vendor

    The Contracting Authority is seeking a Neutral Vendor to deliver managed recruitment services for supply teachers, education support staff, and other temporary staffing needs. The appointed Supplier will take full responsibility for meeting the Contracting Authority's workforce requirements. As a Neutral Vendor, the Supplier will not directly supply workers from its own organisation and may only source up to 20% of workers through affiliated businesses. All other staffing requirements must be fulfilled via an approved and accredited supply chain. The Supplier will manage the provision of staff for: • Temporary assignments via employment businesses • Fixed-term employment via employment agencies • Permanent employment via employment agencies The Supplier may establish and manage a talent pool on behalf of the Contracting Authority. Workers sourced through this pool may be employed either by the Employment Business or directly by the Contracting Authority. The Contracting Authority will enter into a contract with the Neutral Vendor, who will be fully responsible for the performance and compliance of its supply chain. All supply agencies within the Suppliers supply chain must hold certification from an approved Accreditation Body. The Supplier managing the supply chain is responsible for ensuring that all participating Suppliers are appropriately accredited and ensure full compliance with all relevant legislation and regulatory requirements, including but not limited to the Agency Workers Regulations (AWR), IR35, and National Minimum Wage. The Supplier is expected to remain informed of changes in recruitment practices, market conditions, and applicable policies and legislation. Any such changes must be communicated promptly to the Contracting Authority, with necessary updates made to operational processes and procedures.

    £127,500,000

Key details

Country
United Kingdom
Status
Planning
Category
Services
Estimated value
£850,000,000
Procedure
Open
SME suitable
Yes
Published
28 August 2026
Deadline
27 November 2026
Classification (CPV)
Business services: law, marketing, consulting, recruitment, printing and security

Notice history

Every published notice in this contracting process, newest first.

  1. Prior Information Notice

    28 August 2026

  2. Planning Update

    28 August 2026

  3. Prior Information Notice

    28 August 2026

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