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Contract signedUnited KingdomServicesAdd to pipeline

Supply, Installation and On-Going Support and Maintenance of Total Connect

Awarded to TotalMobile

Caerphilly County Borough Council(buyer)

Published
Published 30 September 2025

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Overview

Caerphilly County Borough Council has awarded a contract to TotalMobile for the supply, installation, and ongoing support and maintenance of Total Connect software for its Housing department, including mobile working, scheduling, order management, and analytics capabilities. The contract, valued at £1,565,218.76, was awarded on 29 September 2025 and is now complete.

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Key details

Country
United Kingdom
Status
Contract signed
Category
Services
Procedure
Award procedure without prior publication of a call for competition
Rules
Public Contracts Regulations 2015
Published
30 September 2025
Classification (CPV)
Information technology servicesMaintenance of information technology software

Award outcome

Awarded value
£1,565,219
Award date
29 September 2025
Bids received
1
Winner
  • TotalMobile

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About the winner

TotalMobile

Based in
Belfast

No other contract from Caerphilly County Borough Council under this supplier name in Skim's records.

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Competition and scoring

Bids received

1

Open and restricted tenders in IT services: consulting, software development, Internet and support drew a median of 3 bids over the last 24 months; 32% received only one.

How bids were scored

Price 100% · Quality 0%

  • Price100%

Price and cost criteria in black, quality in blue.

Market context

Typical award in IT services: consulting, software development, Internet and support

£132,000

Median of 13,254 awards in the last 24 months

This award is 11.9× the median.

Caerphilly County Borough Council in the last 12 months

52

contracts awarded, worth £544,095,441 in total

See their procurement profile →

Recent awards in IT services: consulting, software development, Internet and support

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    30 September 2025

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