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In deliveryUnited KingdomServicesFramework agreement£1,200,000,000Add to pipeline

NHS Notify Printed Communications and Related Services

Awarded to CDS PRINT SERVICES LTD, MBA GROUP LIMITED, PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED +3 more

Crown Commercial Service(buyer)

Published
Published 26 March 2025
Deadline
Closed 28 April 2025
See 7 live opportunitiesHow Skim finds tendersView original notice ↗

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Overview

The Crown Commercial Service established a UK-wide framework agreement for NHS Notify printed communications and related services, awarded to six suppliers: CDS Print Services Ltd, MBA Group Limited, Paragon Customer Communications (London) Limited, PSL Print Management Ltd, Synertec Limited, and Xerox (UK) Limited. The framework provides public sector organisations with access to direct mail, envelope and leaflet production, postal services, accessible formats, and pre-production services, available through both direct award and competitive flexible procedures, with a total contract value of £1.2 billion.

Contracting authority

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£1,200,000,000
Procedure
Open procedure
Rules
Procurement Act 2023
Contract type
Framework agreement
SME suitable
Yes
Published
26 March 2025
Questions by
9 April 2025
Deadline
Closed
Classification (CPV)
Printing and related services

Award outcome

Awarded value
£1,200,000,000
Award date
12 October 2025
Contract period
1 October 2025 → 1 January 2030
Contract length
4 years 3 months
Bids received
20
Winners
  • CDS PRINT SERVICES LTD
  • MBA GROUP LIMITED
  • PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED
  • PSL PRINT MANAGEMENT LTD
  • SYNERTEC LIMITED
  • XEROX (UK) LIMITED

This contract ends on 1 January 2030.

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Competition and scoring

Bids received

20

10 from SMEs

Open and restricted tenders in Business services: law, marketing, consulting, recruitment, printing and security drew a median of 4 bids over the last 24 months; 21% received only one.

Who bid

  • Opus Trust Marketing Limited (Trading as Adare SEC)
  • Allied Publicity Services (Manchester) Limited
  • Capita Business Service Ltd
  • CFH Docmail Ltd
  • Datagraphic Ltd
  • Facilities & Corporate Solutions - T/A FCS Laser Mail
  • Financial Data Management Ltd
  • Harlow Printing Limited
  • HH Associates Ltd
  • IMAIL COMMS LIMITED
  • Latcham Direct Limited
  • Postworks Limited

+8 more

How bids were scored

Price 40% · Quality 60%

  • Social value10%
  • Effectively managing supply chains15%
  • Service delivery20%
  • Maximising value15%
  • Price40%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Business services: law, marketing, consulting, recruitment, printing and security

£73,982

Median of 18,935 awards in the last 24 months

This award is 16220.3× the median.

Crown Commercial Service in the last 12 months

45

contracts awarded, worth £48,327,141,690 in total

See their procurement profile →

Recent awards in Business services: law, marketing, consulting, recruitment, printing and security

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    10 December 2025

  2. Contract

    13 October 2025

  3. Contract Notice

    26 March 2025

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