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ET2506 - RFT for the Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Call Centre

Awarded to Org Global Investment Holdings Unlimited

Road Safety Authority (RSA)(buyer)

Published
Published 19 December 2025
Deadline
Closed 29 January 2026

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Overview

The Road Safety Authority (RSA) has awarded a contract worth €940,000 to Org Global Investment Holdings Unlimited for the provision, licensing, support and maintenance of a cloud-based telephony solution for its customer call centre. The contract was awarded on 22 June 2026 following an EU Value Open Procedure tender process.

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What this covers

  • ET2506 - RFT for the Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Call Centre

    Having conducted an EU Value Open Procedure tender process as described in the Contract Notice, the RSA has awarded a contract for the provision, licencing, support and maintenance of a cloud based telephony solution for the RSA customer call centre as further described in this Contract Award Notice.

    €940,000Won by Org Global Investment Holdings Unlimited

Key details

Country
Ireland
Status
In delivery
Category
Services
Estimated value
€940,000
Procedure
Open
Published
19 December 2025
Deadline
Closed
Classification (CPV)
Industry specific software packageCommunications server software packageCommunication and multimedia software packageDesktop communications software packageDatabase and operating software packageInformation systems and serversCommunications system maintenance servicesTelecommunications services+5 more

Award outcome

Awarded value
€940,000
Award date
22 June 2026
Contract period
— → 16 May 2033
Winner
  • Org Global Investment Holdings Unlimited

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Notice history

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  1. Contract

    3 July 2026

  2. Contract Notice

    19 December 2025

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