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In deliveryIrelandServices€2,811,658Add to pipeline

Supply of Operations and Managed Service for Application Programming Interface and Identity Management Solution

Awarded to Zarrdia Ltd

National Transport Authority_1149(buyer)

Published
Published 3 September 2025
Deadline
Closed 7 October 2025
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Overview

The National Transport Authority awarded a managed service contract to Zarrdia Ltd for €2,599,400 to provide operations and support for its Identity Management and API Gateway solutions on the Azure platform. The scope includes Azure services, architectural design, application development, technical support, security, business continuity, and governance across a two-year initial term with potential annual renewals up to two additional years. The contract requires provision of key personnel including developers, architects, business analysts, testers, and an ICT operations manager.

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What this covers

  • Supply of Operations and Managed Service for Application Programming Interface and Identity Management Solution

    The National Transport Authority is seeking a suitably qualified and experienced partner to provide a fully managed service and associated resources to support the development, integration, and ongoing operation of the Authority’s Identity Management (“IDM”) and Application Programming Interface (“API”) Gateway solutions on the Azure platform. The successful Tenderer will be required to deliver the Services across the following service areas: Azure Services; Architectural Services; Application Development; Technical Support Services, Business Continuity and Disaster Recovery; Security Services; Demand and Capacity Management; Availability and Service Quality; Risk Management; Continuous Improvement; Professional Services; Service Transition; and Governance and Reporting. In addition, to support the managed service and to deliver on these service areas and related business projects, the Authority requires the successful Tenderer to provide suitably qualified personnel for the following key roles: API/IDM Developer for Managed Azure Services; Technical Business Analyst for Azure API/IDM Services; Tester for Azure API/IDM Environment; Azure Architect for API/IDM Environment; and Information and Operations ICT Manager. The full scope of service requirements can be found in the CFT documentation. The expected term of the contract will be for an initial period of two years. If the Services are deemed to be satisfactory, the Contract may be renewed annually up to a maximum of two years after the end of the second year. Interested parties are invited to tender for this contract. While the Authority estimates that the value of this contract based on it’s maximum term is €2,811,658, it reserves the right to spend up to €3,233,406.

    €2,599,400Won by Zarrdia Ltd

Key details

Country
Ireland
Status
In delivery
Category
Services
Estimated value
€2,811,658
Procedure
open
Rules
Directive 2014/24/EU
Published
3 September 2025
Deadline
Closed
Classification (CPV)
IT services: consulting, software development, Internet and support

Award outcome

Awarded value
€2,599,400
Award date
29 January 2026
Contract period
— → 28 January 2030
Against estimate
8% below
Bids received
3
Winner
  • Zarrdia Ltd

This contract ends on 28 January 2030.

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About the winner

Zarrdia Ltd

Based in
Kildare

1 other contract from National Transport Authority_1149 since 2024.

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Competition and scoring

Bids received

3

Open and restricted tenders in IT services: consulting, software development, Internet and support drew a median of 3 bids over the last 24 months; 19% received only one.

How bids were scored

Price 40% · Quality 60%

  • Cost @ 40%40%
  • Quality @ 60%60%

Price and cost criteria in black, quality in blue.

Market context

Typical award in IT services: consulting, software development, Internet and support

€191,281

Median of 1,115 awards in the last 24 months

This award is 13.6× the median.

National Transport Authority_1149 in the last 12 months

19

contracts awarded, worth €128,089,605 in total

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Recent awards in IT services: consulting, software development, Internet and support

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    25 February 2026

  2. Contract Notice

    6 October 2025

  3. Contract Notice

    3 September 2025

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