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AwardedIRLServices

Provision of Out of Hours (Non-Emergency) Call Answering Services

Published
Published 23 March 2026
Deadline
Closed 6 March 2025

Overview

The Services comprise of the Provision of an Out of Hours, (Non-Emergency Call Answering Services). During normal working hours Wexford County Council receives large volumes of call relating to the services it provides. Generally, there is an acceptance by members of the public that normal day to day enquiries relation to Local Authority Services can only be made during normal office hours. Outside of normal office hours there are occasions when members of the public need to urgently contact a Local Authority for a variety of reasons.

Key details

Country
IRL
Status
Awarded
Category
Services
Procedure
Open
Published
23 March 2026
Questions by
27 February 2025
Deadline
Closed
Classification (CPV)
Digital telephone exchangesTelephone switching apparatusInstallation of switchboardsTelephone and data transmission servicesTelephone switchboard servicesTelephone-answering servicesTelephone operator services

Award outcome

Awarded value
€160,000
Award date
23 March 2026

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    23 March 2026

Contracting authority

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Awarded: Provision of Out of Hours (Non-Emergency) Call Answering Services — Skim