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L26057- T- YH Customer Journey and Conversion Rate Optimisation Services

London Luton Airport Operations Limited(buyer)

Published
Published 28 October 2026
Deadline
Deadline: 17 November 2026 (5 days left)
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Overview

London Luton Airport Operations Limited is procuring a fully managed Customer Journey Optimisation Solution. The required scope includes campaign ideation, design integration, campaign development, quality assurance, campaign launch, and the review of analytics to deliver insights and further optimisations. Submissions for this active tender are due by 17 November 2026.

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Key details

Country
United Kingdom
Status
Open for bids
Category
Goods
Procedure
Open procedure
Rules
Utilities Contracts Regulations 2016
Published
28 October 2026
Deadline
17 November 2026
Classification (CPV)
Customer Relation Management software packageSales or marketing software packageCustomer satisfaction surveyCustomer-care servicesMarketing management consultancy services

Competition

Expected competition

3

Median bids on comparable tenders

Open and restricted tenders in Software package and information systems drew a median of 3 bids over the last 24 months; 39% received only one.

Market context

Typical award in Software package and information systems

£102,000

Median of 11,509 awards in the last 24 months

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Notice history

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  1. Contract Notice

    28 October 2026

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