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Workforce Management Software

Awarded to BUSINESS SYSTEMS (U.K.) LIMITED

ORBIT GROUP LIMITED(buyer)

Published
Published 21 October 2026

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Overview

Orbit Group Limited has awarded a contract for workforce management software to support its Customer Care Team with forecasting, scheduling, adherence management, reporting, and employee self-service. Procured as a direct award via the Network Services 3 RM6116 framework (Lot 4c: Contact Centre Solutions), the contract maintains service continuity, system enhancements, and ongoing support. The contract was awarded to Business Systems (U.K.) Limited for a total value of £111,038.04.

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Key details

Country
United Kingdom
Status
Contract signed
Category
Goods
Procedure
Award procedure without prior publication of a call for competition
Rules
Public Contracts Regulations 2015
Published
21 October 2026
Classification (CPV)
Software package and information systems

Award outcome

Awarded value
£111,038
Award date
22 September 2026
Bids received
1
Winner
  • BUSINESS SYSTEMS (U.K.) LIMITED

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About the winner

BUSINESS SYSTEMS (U.K.) LIMITED

Based in
London
Public contracts won
12
Across UK and EU notices

1 other contract from ORBIT GROUP LIMITED since 2025, worth £29,165.

See every contract BUSINESS SYSTEMS (U.K.) LIMITED holds and when each one ends

Competition and scoring

Bids received

1

Open and restricted tenders in Software package and information systems drew a median of 3 bids over the last 24 months; 39% received only one.

How bids were scored

Price 100% · Quality 0%

  • Price100%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Software package and information systems

£102,000

Median of 11,509 awards in the last 24 months

This award is 9% above the median.

ORBIT GROUP LIMITED in the last 12 months

51

contracts awarded, worth £7,618,349 in total

See their procurement profile →

Recent awards in Software package and information systems

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Notice history

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  1. Contract

    21 October 2026

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