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Contract signedUnited Kingdom

BT Inbound

Awarded to BT GROUP PLC

Published
Published 13 August 2026

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Overview

ORBIT GROUP LIMITED has awarded a 12-month contract to BT GROUP PLC for £79,049.67 to renew its BT Inbound service covering non-geographic phone numbers (0800/0345). The service supports customer communications across the Contact Centre Team, IT Service Desk, and after-sales support, providing free or local-rate calling options and enabling flexible repointing of numbers for disaster recovery purposes.

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Key details

Country
United Kingdom
Status
Contract signed
Procedure
Direct
Published
13 August 2026

Award outcome

Awarded value
£79,050
Award date
9 July 2026
Winner
  • BT GROUP PLC

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    13 August 2026

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