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In deliveryUnited KingdomServices£4,065,000Add to pipeline

Award of Mobilising On-Call Availability Software

Awarded to FireServiceRota

North Wales Fire and Rescue Service(buyer)

Published
Published 1 June 2026
Deadline
Closed 28 August 2026
See 2 live opportunitiesHow Skim finds tendersView original notice ↗

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Overview

Mid and West Wales Fire and Rescue Authority and South Wales Fire and Rescue Service seek a replacement software solution for their RAPPEL system to manage on-call firefighter availability, rostering across different duty systems, and support workforce planning. The estimated contract value is £4.06 million, with a submission deadline of 28 August 2026. The solution will streamline mobilisation and scheduling of firefighters across both Welsh Fire and Rescue Services.

Contracting authority

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£4,065,000
Procedure
Open procedure
Rules
Procurement Act 2023
SME suitable
Yes
Published
1 June 2026
Questions by
21 August 2026
Deadline
Closed
Classification (CPV)
Software package and information systemsCommunication software packageSoftware-related servicesSoftware support servicesSoftware implementation servicesSoftware supply servicesFire-brigade and rescue services

Award outcome

Awarded value
£4,065,000
Award date
20 October 2026
Contract period
1 December 2026 → 30 November 2031
Contract length
5 years
Could run to
30 November 2041
Bids received
2
Winner
  • FireServiceRota

This contract ends on 30 November 2031, or 30 November 2041 if every extension is used.

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About the winner

FireServiceRota

Based in
Amstelveen
Public contracts won
2
Across UK and EU notices

No other contract from North Wales Fire and Rescue Service under this supplier name in Skim's records.

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Competition and scoring

Bids received

2

2 from SMEs

Open and restricted tenders in Software package and information systems drew a median of 3 bids over the last 24 months; 39% received only one.

How bids were scored

Price 30% · Quality 70%

  • Technical/Quality60%
  • Price30%
  • Social Value10%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Software package and information systems

£102,000

Median of 11,509 awards in the last 24 months

This award is 39.9× the median.

North Wales Fire and Rescue Service in the last 12 months

11

contracts awarded, worth £1,013,040,378 in total

See their procurement profile →

Recent awards in Software package and information systems

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    21 October 2026

  2. Tender Update

    14 August 2026

  3. Tender Update

    13 August 2026

  4. Tender Update

    27 July 2026

  5. Contract Notice

    21 July 2026

  6. Prior Information Notice

    1 June 2026

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