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In deliveryUnited Kingdom

Extension - Billing System Maintenance and Support

Published
Published 29 April 2026

Overview

Juniper Consulting Group LLC has been awarded a contract valued at $976,000 to provide maintenance and technical support for United Utilities' billing system through telephone, email, and on-site consulting. The scope includes incident management and resolution in line with service level agreements, application upgrades, documentation maintenance, source code management, release certification, and up to 15 days per year of application consulting for enhancements and upgrades.

Key details

Country
United Kingdom
Status
In delivery
Procedure
Direct
SME suitable
Yes
Published
29 April 2026

Award outcome

Awarded value
US$976,000
Award date
28 April 2026
Contract period
23 October 2026 → 23 October 2029
Winner
  • Juniper Consulting Group LLC

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    29 April 2026

    View notice ↗
  2. Contract

    29 April 2026

    View notice ↗

Contracting authority

  • UNITED UTILITIES WATER LIMITED

    Buyer

    Great Sankey, United Kingdom

    GB-COH: 02366678

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Awarded: Extension - Billing System Maintenance and Support — won by Juniper Consulting Group LLC — Skim