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In deliveryUnited KingdomServices£125,000

Award of fully bilingual (Welsh and English) HR Information System (HRIS)

Published
Published 4 December 2025

Overview

The purpose of this procurement was to select and implement a modern, secure, fully bilingual (Welsh and English) Human Resources Information System (HRIS) that will replace Social Care Wales’s current HR platform (Ciphr). The new system must improve and streamline HR processes, support efficient workforce management, ensure legal compliance with Welsh language standards, and provide better user experience for employees, managers, and HR teams. It aims to deliver a solution that enables a smooth, well‑managed implementation ready for Day‑1 operation on 1 September 2026.

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£125,000
Procedure
Open
SME suitable
Yes
Published
4 December 2025
Questions by
10 February 2026
Classification (CPV)
Time accounting or human resources software packageSoftware implementation services

Award outcome

Awarded value
£79,400
Award date
20 April 2026
Contract period
4 May 2026 → 30 April 2029
Winner
  • HealthBoxHR Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    21 April 2026

    View notice ↗
  2. Tender Update

    10 February 2026

    View notice ↗
  3. Contract Notice

    21 January 2026

    View notice ↗
  4. Prior Information Notice

    4 December 2025

    View notice ↗

Contracting authority

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Awarded: Award of fully bilingual (Welsh and English) HR Information System (HRIS) — won by HealthBoxHR Ltd — Skim