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In deliveryUnited KingdomServicesFramework agreement£60,285,000Add to pipeline

Homes Off the Streets Programme - Clearing House & Tenancy Sustainment Teams

Awarded to HESTIA HOUSING AND SUPPORT, LOOK AHEAD CARE AND SUPPORT LIMITED, St Mungo's +1 more

Greater London Authority (GLA)(buyer)

Published
Published 10 November 2025
Deadline
Closed 3 July 2026
See 1 live opportunityHow Skim finds tendersView original notice ↗

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Overview

Transport for London is procuring on behalf of the Greater London Authority to deliver services under the Homes Off the Streets programme, supporting people with a history of rough sleeping to access and sustain long-term stable housing. The open procedure comprises seven lots: a pan-London Clearing House service coordinating referrals and managing 3,700+ homes, five geographically-structured Tenancy Sustainment Team lots providing ongoing support to tenants, and a standalone Private Rented Sector Tenancy Sustainment Team offering short-term support and crisis intervention. The contract, estimated at £60.3 million, runs for three years from 1 April 2027 with options to extend up to a maximum of six years, with the submission deadline having passed on 3 July 2026.

Contracting authority

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Reveal decision makers

Lots (7)

  • Lot 1 - Clearing House

    £1,528,678Won by St Mungo's

  • Lot 2 - Tenancy Sustainment Teams - North Central

    £3,114,987Won by HESTIA HOUSING AND SUPPORT

  • Lot 3 - Tenancy Sustainment Teams - North East

    £4,525,132Won by LOOK AHEAD CARE AND SUPPORT LIMITED

  • Lot 4 - Tenancy Sustainment Teams South East

    £4,079,595Won by THAMES REACH CHARITY

  • Lot 5 - Tenancy Sustainment Teams South West

    £929,353Won by THAMES REACH CHARITY

  • Lot 6 - Tenancy Sustainment Teams North West

    £2,862,995Won by HESTIA HOUSING AND SUPPORT

  • Lot 7 - Private Rented Sector (PRS) Tenancy Sustainment Team

    £3,022,918Won by THAMES REACH CHARITY

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£60,285,000
Procedure
Open procedure
Rules
Procurement Act 2023
Contract type
Framework agreement
SME suitable
Yes
Published
10 November 2025
Questions by
15 June 2026
Deadline
Closed
Classification (CPV)
Social work and related servicesOther community, social and personal services

Award outcome

Awarded value
£20,063,658
Award date
9 November 2026
Contract period
31 March 2027 → 31 March 2030
Contract length
3 years
Could run to
31 March 2033
Against estimate
67% below
Bids received
1
Winners
  • HESTIA HOUSING AND SUPPORT
  • LOOK AHEAD CARE AND SUPPORT LIMITED
  • St Mungo's
  • THAMES REACH CHARITY

This contract ends on 31 March 2030, or 31 March 2033 if every extension is used.

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Competition and scoring

Bids received

1

Open and restricted tenders in Health and social work services drew a median of 4 bids over the last 24 months; 19% received only one.

Who bid

  • LOOK AHEAD CARE AND SUPPORT LIMITEDWinner
  • THAMES REACH CHARITYWinner
  • PEABODY TRUST

How bids were scored

Price 20% · Quality 80%

  • Quality80%
  • Price20%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Health and social work services

£186,100

Median of 14,539 awards in the last 24 months

This award is 107.8× the median.

Greater London Authority (GLA) in the last 12 months

16

contracts awarded, worth £543,374,159 in total

See their procurement profile →

Recent awards in Health and social work services

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    9 November 2026

  2. Contract Notice

    29 April 2026

  3. Prior Information Notice

    28 April 2026

  4. Prior Information Notice

    10 November 2025

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