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In deliveryUnited KingdomServices£450,000

The Provision of Voice and Telephony Services

Published
Published 27 October 2025
Deadline
Closed 21 November 2025

Overview

GTR are looking for a supplier who can provide and manage voice and telephony services across the GTR network. Bidders will need to ensure they can support all existing handsets as these may be replaced due to fault throughout the duration of the contract. Bidders will be asked to provide optional pricing for this as part of the submission which will not be scored at tender stage. The key requirements for this tender exercise are: •To provide services on existing fixed Poly handsets across the stations and depots, noting that Poly handsets are to be re-used day 1 of the mobilisation. •ATAs to be migrated day 1 of the mobilisation, however these can be replaced if required for support reasons. •A carrier grade system is essential due to operational requirements. •Existing numbering is to be retained. Basic or equivalent functionality is essential. •Improved handset robustness especially high user fixed handsets While not part of the project scope GTR are interested in future capabilities of the proposed solution for simplified dialling from the station and depot phones to its existing 7000 mobile users – Note that this will not form part of the scored criteria for this tender exercise. To view this notice, please click here: https://goviathameslinkrailway.delta-esourcing.com/delta/viewNotice.html?noticeId=1005425498

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£450,000
Procedure
Open
SME suitable
Yes
Published
27 October 2025
Questions by
12 November 2025
Deadline
Closed
Classification (CPV)
Telephone networkTelephone and data transmission servicesLocal telephone servicesShared-business telephone network services

Award outcome

Awarded value
£154,818
Award date
9 January 2026
Contract period
6 January 2026 → 31 March 2028
Winner
  • Gamma Network Solutions Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    16 January 2026

    View notice ↗
  2. Contract Notice

    27 October 2025

    View notice ↗

Contracting authority

  • Govia Thameslink Railway Limited

    Buyer

    London, United Kingdom

    GB-PPON: PCNW-8528-NRRP

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Awarded: The Provision of Voice and Telephony Services — won by Gamma Network Solutions Limited — Skim