Open for bidsUnited KingdomServicesFramework agreement£650,000,000Add to pipeline

Managed Debt Collection Services

Published: Published 4 September 2025
Deadline: Deadline: 27 November 2026 (36 days left)

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Overview

Government Commercial Agency is planning a framework agreement valued at an estimated £500,000,000 for Managed Debt Collection Services using a Managed Service Provider (MSP). The appointed MSP will manage a panel of FCA-regulated Debt Collection Agencies providing desk-based collection services, developing data-driven recovery strategies, and monitoring ethical debt collection practices. Optional scope may include litigation, auctioneer services, and international debt collections, with final requirements to be determined following market and customer engagement.

Contracting authority

Government Commercial AgencyBuyer
6 live opportunities · 48 awarded contracts
Liverpool, United Kingdom
GB-PPON: PBZB-4962-TVLR
Authority website ↗

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Key details

Country: United Kingdom
Status: Open for bids
Category: Services
Estimated value: £650,000,000
Procedure: Open
Contract type: Framework agreement
SME suitable: Yes
Published: 4 September 2025
Questions by: 5 November 2026
Deadline: 27 November 2026

Classification (CPV)

Financial consultancy, financial transaction processing and clearing-house servicesTechnical analysis or consultancy servicesAdministrative services for business operationsAdministrative services of agenciesSupporting services for the governmentGovernment servicesAccounting, auditing and fiscal servicesBusiness and management consultancy and related services+6 more

Notice history

Every published notice in this contracting process, newest first.

Tender Update
22 October 2026
Contract Notice
22 October 2026
Planning Update
8 September 2026
Planning Update
8 September 2026
Planning Update
8 September 2026
Planning Update
25 August 2026
Planning Update
20 August 2026
Planning Update
26 May 2026
Planning Update
26 May 2026
Planning Update
20 May 2026
Planning Update
13 April 2026
Planning Update
9 April 2026
Planning Update
12 December 2025
Planning Update
4 December 2025
Planning Update
4 December 2025
Planning Update
4 December 2025
Planning Update
20 November 2025
Planning Update
20 November 2025
Prior Information Notice
27 October 2025
Prior Information Notice
27 October 2025
Prior Information Notice
4 September 2025

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