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In deliveryUnited Kingdom

ALM Platform- Atlassian SaaS Migration

Published
Published 27 August 2025

Overview

HMRC require a project management tool for tracking issues, bugs and tasks in software development and a collaborative workspace where teams can create, share and manage documentation and knowledge. These tools need to be able to integrate to allow teams to plan projects, track progress and maintain organised accessible information. The solutions need to be integrated to allow for transition between project tracking and documentation as well as being highly customisable to support complex workflows across software, business and IT teams. The system also needs to be compatible with a range of plugins that HMRC already utilise and requires robust permission controls to maintain the security of HMRC systems. HMRC are planning to consolidate multiple siloed software instances across CDIO, ECS, DPS, EIS, B&T/CDS and HMRC Digital into SaaS based platforms. This is focusing on the need to procure the following licenses for the Atlassian Jira/Confluence software. License requirement: Atlassian Enterprise Cloud, 9000 Users for Jira, Confluence Bundled with Rovo for 9000 Users Atlassian Guard Premium 9000 users, Jira Service Management Enterprise 300 Agents, Jira Product Discovery Premium 1000 Users.

Key details

Country
United Kingdom
Status
In delivery
Procedure
Direct
Published
27 August 2025

Award outcome

Awarded value
£5,297,791
Award date
21 September 2025
Contract period
1 October 2025 → 1 October 2028
Winner
  • Atlassian Pty. Ltd.

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    16 October 2025

    View notice ↗
  2. Contract

    22 September 2025

    View notice ↗
  3. Contract

    27 August 2025

    View notice ↗

Contracting authority

  • HM Revenue & Customs

    Buyer

    London, United Kingdom

    GB-PPON: PVMW-8599-JZNJ

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Awarded: ALM Platform- Atlassian SaaS Migration — won by Atlassian Pty. Ltd. — Skim