In deliveryUnited KingdomServices£40,000
Provision of Tenant Satisfaction Surveys
- Published
- Published 30 May 2025
- Deadline
- Closed 19 June 2025
Overview
Caerphilly Homes has appointed a suitably qualified and experienced consultant to undertake 2 tenant satisfaction surveys based on the STAR model developed by HouseMark (using the 12 core questions required by Welsh Government) plus additional supplementary questions specific to Caerphilly Homes. In addition 6 mini surveys are also required to be undertaken to gauge satisfaction on specific topics as decided by Caerphilly Homes. 3 in 12 month period after each main survey.
Key details
- Country
- United Kingdom
- Status
- In delivery
- Category
- Services
- Estimated value
- £40,000
- Procedure
- Open
- SME suitable
- Yes
- Published
- 30 May 2025
- Questions by
- 17 June 2025
- Deadline
- Closed
Building surveying servicesSurvey servicesCustomer survey servicesCustomer satisfaction survey
Award outcome
- Awarded value
- £108,100
- Award date
- 18 August 2025
- Contract period
- 30 June 2025 → 30 June 2027
- ARP Research Ltd
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Notice history
Every published notice in this contracting process, newest first.
Contract
26 September 2025
View notice ↗Contract
2 September 2025
View notice ↗Contract Notice
30 May 2025
View notice ↗
Contracting authority
Caerphilly County Borough Council
BuyerHengoed, United Kingdom
GB-PPON: PWHP-2369-JPYL
Authority website ↗
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