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In deliveryUnited KingdomServices£40,000Add to pipeline

Provision of Tenant Satisfaction Surveys

Awarded to ARP Research Ltd

Caerphilly County Borough Council(buyer)

Published
Published 30 May 2025
Deadline
Closed 19 June 2025

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Overview

Caerphilly County Borough Council awarded ARP Research Ltd a contract worth £108,100 to conduct tenant satisfaction surveys for Caerphilly Homes, including two main surveys using the HouseMark STAR model with Welsh Government core questions and supplementary questions, plus six mini surveys on specific topics over a 12-month period. The original estimated value was £40,000.

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£40,000
Procedure
Below threshold - open competition
Rules
Procurement Act 2023
SME suitable
Yes
Published
30 May 2025
Questions by
17 June 2025
Deadline
Closed
Classification (CPV)
Building surveying servicesSurvey servicesCustomer survey servicesCustomer satisfaction survey

Award outcome

Awarded value
£108,100
Award date
18 August 2025
Contract period
30 June 2025 → 30 June 2027
Contract length
2 years
Could run to
31 August 2029
Against estimate
170% above
Bids received
1
Winner
  • ARP Research Ltd

This contract ends on 30 June 2027, or 31 August 2029 if every extension is used.

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About the winner

ARP Research Ltd

Based in
Sheffield
Public contracts won
3
Across UK and EU notices

No other contract from Caerphilly County Borough Council under this supplier name in Skim's records.

See every contract ARP Research Ltd holds and when each one ends

Competition and scoring

Bids received

1

1 from SMEs

Open and restricted tenders in Architectural, construction, engineering and inspection services drew a median of 5 bids over the last 24 months; 18% received only one.

How bids were scored

  • Price
  • Quality

Market context

Typical award in Architectural, construction, engineering and inspection services

£100,000

Median of 10,822 awards in the last 24 months

This award is 8% above the median.

Caerphilly County Borough Council in the last 12 months

52

contracts awarded, worth £544,095,441 in total

See their procurement profile →

Recent awards in Architectural, construction, engineering and inspection services

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    26 September 2025

  2. Contract

    2 September 2025

  3. Contract Notice

    30 May 2025

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