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In deliveryUnited KingdomServices£14,000,000Add to pipeline

Digital Delivery Partner

Awarded to PUBLIC DIGITAL LIMITED

HM Revenue & Customs(buyer)

Published
Published 14 April 2025
Deadline
Closed 13 June 2025

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Overview

HM Revenue & Customs engaged Public Digital Limited as a digital delivery partner to support a five-year transformation programme aimed at modernising HMRC's technology estate and operations. The contract, valued at £14 million and awarded in August 2025, encompasses service ownership modelling, iterative change delivery, capability building, AI-driven digital ways of working, upskilling, and strategic leadership support to enable HMRC to operate as a digital-first tax and customs administration by 2029/30.

Contracting authority

  • 2 live opportunities · 40 awarded contracts

    London, United Kingdom

    GB-PPON: PVMW-8599-JZNJ

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Estimated value
£14,000,000
Procedure
Competitive flexible procedure
Rules
Procurement Act 2023
SME suitable
Yes
Published
14 April 2025
Deadline
Closed
Classification (CPV)
Business and management consultancy and related services

Award outcome

Awarded value
£14,000,000
Award date
12 August 2025
Contract period
3 August 2025 → 3 August 2027
Contract length
2 years
Could run to
16 September 2028
Bids received
4
Winner
  • PUBLIC DIGITAL LIMITED

This contract ends on 3 August 2027, or 16 September 2028 if every extension is used.

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About the winner

PUBLIC DIGITAL LIMITED

Based in
London
Public contracts won
13
Across UK and EU notices

No other contract from HM Revenue & Customs under this supplier name in Skim's records.

See every contract PUBLIC DIGITAL LIMITED holds and when each one ends

Competition and scoring

Bids received

4

4 from SMEs

Open and restricted tenders in Business services: law, marketing, consulting, recruitment, printing and security drew a median of 4 bids over the last 24 months; 21% received only one.

Who bid

  • Public Digital LimitedWinner
  • KAINOS SOFTWARE LIMITED
  • North Highland UK Limited
  • MADE TECH LIMITED

How bids were scored

Price 0% · Quality 100%

  • Technical Capability - Setting Direction10%
  • Technical Capability - Delivering Iterative Changes25%
  • Technical Capability - Removing Blockers10%
  • Technical capability - Developing Capabilities across an organisation20%
  • Technical capability - Effective Knowledge Transfer10%
  • Technical capability - Service Ownership capability25%

Price and cost criteria in black, quality in blue.

Market context

Typical award in Business services: law, marketing, consulting, recruitment, printing and security

£73,982

Median of 18,935 awards in the last 24 months

This award is 189.2× the median.

HM Revenue & Customs in the last 12 months

32

contracts awarded, worth £2,733,092,516 in total

See their procurement profile →

Recent awards in Business services: law, marketing, consulting, recruitment, printing and security

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    16 October 2025

  2. Contract

    29 August 2025

  3. Tender Update

    29 May 2025

  4. Contract Notice

    7 May 2025

  5. Prior Information Notice

    6 May 2025

  6. Prior Information Notice

    14 April 2025

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