Debt Resolution Services 2
Awarded to 1ST LOCATE (UK) LIMITED, ACT CREDIT MANAGEMENT LIMITED, ADVANCED DEMAND SIDE MANAGEMENT LIMITED +36 more
Crown Commercial Service(buyer)
- Published
- Published 14 April 2025
- Deadline
- Closed 30 September 2025
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Overview
Contracting authority
7 live opportunities · 50 awarded contracts
Liverpool, United Kingdom
GB-PPON: PBZB-4962-TVLR
Authority website ↗
Find the key decision makers
The people who scope, score and sign this contract — names, roles and how to reach them.
Lots (9)
Direct Debt Collections
FCA regulated debt collection agencies.
£10,000,000Won by 1ST LOCATE (UK) LIMITEDWon by ACT CREDIT MANAGEMENT LIMITEDWon by ARC (EUROPE) LIMITEDWon by ARDENT CREDIT SERVICES LIMITEDWon by BILL GOSLING OUTSOURCING LIMITEDWon by CREDIT STYLE LIMITEDWon by BW LEGAL SERVICES LIMITEDWon by Capita Business Services LtdWon by CAPITAL RESOLVE LIMITEDWon by CREDIT RESOURCE SOLUTIONS LIMITEDWon by DIRECT COLLECTION BAILIFFS LTDWon by FOUNDEVER GB LIMITEDWon by JUDGE & PRIESTLEY LIMITED LIABILITY PARTNERSHIPWon by MOORCROFT DEBT RECOVERY LIMITEDWon by ORIEL COLLECTIONS LIMITEDWon by PASTDUE CREDIT SOLUTIONS LIMITEDWon by QUALCO (UK) LIMITEDWon by Sonex3 LimitedWon by SOPRA STERIA LIMITEDWon by TDX GROUP LIMITEDWon by ADVANTIS CREDIT LIMITEDA managed service for enforcement
Access a panel of enforcement agents.
£1,500,000Won by COLX LIMITEDWon by DIRECT COLLECTION BAILIFFS LTDWon by QUALCO (UK) LIMITEDProcess Servers
The legal delivery of official legal documents.
£2,400,000Won by HIGH COURT ENFORCEMENT GROUP LIMITEDData Solutions
Full service data, reports, credit reference and affordability.
£14,000,000Won by Capita Business Services LtdWon by EQUIFAX LIMITEDWon by EXPERIAN LIMITEDWon by GB GROUP PLCWon by TRANSUNION INTERNATIONAL UK LIMITEDSARS - Accounts payable review
Spend recovery from overpayments or unpaid credit notes.
£2,600,000Won by AUDIT PARTNERSHIP LIMITEDWon by BASWARE HOLDINGS LIMITEDWon by FLEXIBLE TECHNOLOGY SOLUTIONS UK LIMITEDWon by Liaison Financial Services LimitedWon by LIBERATA UK LIMITEDWon by ROCKFORD ASSOCIATES LIMITEDWon by TWICE2MUCH LIMITEDWon by WESTGATE MOORE ASSOCIATES LIMITEDSARS - Contract Compliance General Review
Recover overpayment or under recovered balances.
£1,600,000Won by AUDIT PARTNERSHIP LIMITEDWon by COST CLARITY LIMITEDWon by FLEXIBLE TECHNOLOGY SOLUTIONS UK LIMITEDWon by ROCKFORD ASSOCIATES LIMITEDWon by TWICE2MUCH LIMITEDSARS - Utilities spend recovery review
Tariff analysis, climate change levy, distribution charges, analysis and recovery.
£1,600,000Won by ADVANCED DEMAND SIDE MANAGEMENT LIMITEDWon by COST CLARITY LIMITEDWon by PROFESSIONAL COST MANAGEMENT GROUP LIMITEDSARS - Telecommunications spend recovery review
Identify overpaid, overcharged, made in error and analysis of call plans.
£600,000Won by COST CLARITY LIMITEDWon by PROFESSIONAL COST MANAGEMENT GROUP LIMITEDSARS - Specialist VAT Review
Overpaid VAT rates and exemption calculations.
£1,600,000Won by BERTHOLD BAUER VAT CONSULTANTS LIMITEDWon by FLEXIBLE TECHNOLOGY SOLUTIONS UK LIMITEDWon by Liaison Financial Services LimitedWon by ROCKFORD ASSOCIATES LIMITED
Key details
- Country
- United Kingdom
- Status
- In delivery
- Category
- Services
- Estimated value
- £35,900,000
- Procedure
- Open procedure
- Rules
- Procurement Act 2023
- Contract type
- Framework agreement
- SME suitable
- Yes
- Published
- 14 April 2025
- Questions by
- 11 September 2025
- Deadline
- Closed
Award outcome
- Awarded value
- £35,900,000
- Award date
- 9 February 2026
- Contract period
- 17 February 2026 → 16 February 2030
- Contract length
- 4 years
- Bids received
- 21
- 1ST LOCATE (UK) LIMITED
- ACT CREDIT MANAGEMENT LIMITED
- ADVANCED DEMAND SIDE MANAGEMENT LIMITED
- ADVANTIS CREDIT LIMITED
- ARC (EUROPE) LIMITED
- ARDENT CREDIT SERVICES LIMITED
- AUDIT PARTNERSHIP LIMITED
- BASWARE HOLDINGS LIMITED
- BERTHOLD BAUER VAT CONSULTANTS LIMITED
- BILL GOSLING OUTSOURCING LIMITED
- BW LEGAL SERVICES LIMITED
- CAPITAL RESOLVE LIMITED
- COLX LIMITED
- COST CLARITY LIMITED
- CREDIT RESOURCE SOLUTIONS LIMITED
- CREDIT STYLE LIMITED
- Capita Business Services Ltd
- DIRECT COLLECTION BAILIFFS LTD
- EQUIFAX LIMITED
- EXPERIAN LIMITED
- FLEXIBLE TECHNOLOGY SOLUTIONS UK LIMITED
- FOUNDEVER GB LIMITED
- GB GROUP PLC
- HIGH COURT ENFORCEMENT GROUP LIMITED
- JUDGE & PRIESTLEY LIMITED LIABILITY PARTNERSHIP
- LIBERATA UK LIMITED
- Liaison Financial Services Limited
- MOORCROFT DEBT RECOVERY LIMITED
- ORIEL COLLECTIONS LIMITED
- PASTDUE CREDIT SOLUTIONS LIMITED
- PROFESSIONAL COST MANAGEMENT GROUP LIMITED
- QUALCO (UK) LIMITED
- ROCKFORD ASSOCIATES LIMITED
- SOPRA STERIA LIMITED
- Sonex3 Limited
- TDX GROUP LIMITED
- TRANSUNION INTERNATIONAL UK LIMITED
- TWICE2MUCH LIMITED
- WESTGATE MOORE ASSOCIATES LIMITED
This contract ends on 16 February 2030.
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Competition and scoring
Bids received
21
Open and restricted tenders in Financial and insurance services drew a median of 3 bids over the last 24 months; 21% received only one.
Who bid
- Sonex3 LimitedWinner
- Pastdue Credit Solutions LimitedWinner
- Ardent Credit Services LimitedWinner
- Oriel Collections Ltd
- TDX Group LimitedWinner
- TransUnion International UK LimitedWinner
- Sopra Steria LimitedWinner
- CREDIT RESOURCE SOLUTIONS LIMITEDWinner
- Advantis Credit LimitedWinner
- CAPITAL RESOLVE LIMITEDWinner
- BW LEGAL SERVICES LIMITEDWinner
- EXPERIAN LIMITEDWinner
+13 more
How bids were scored
Price 50% · Quality 50%
- Social Value - All Lots5%
- Social Values - Lot 1 & Lot 25%
- Customer Interaction13.3%
- Client Services, Management Information and Information Security13.3%
- Continuous Improvement and Innovation13.3%
- Price50%
Price and cost criteria in black, quality in blue.
Market context
Typical award in Financial and insurance services
£120,000
Median of 2,338 awards in the last 24 months
This award is 299.2× the median.
Crown Commercial Service in the last 12 months
45
contracts awarded, worth £48,327,141,690 in total
Recent awards in Financial and insurance services
The latest contracts other buyers awarded under the same classification.
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Notice history
Every published notice in this contracting process, newest first.
Contract
20 March 2026
Contract
9 February 2026
Tender Update
23 September 2025
Tender Update
4 September 2025
Contract Notice
22 August 2025
Prior Information Notice
14 April 2025
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