In deliveryUnited KingdomServicesFramework agreement£5,000,000,000
Outsourced Services
- Published
- Published 14 March 2025
- Deadline
- Closed 30 April 2025
Overview
This framework is for the provision of a range of outsourced business services including contact centres, process administration, HR, Payroll, Procurement and Financial Administration.
Key details
- Country
- United Kingdom
- Status
- In delivery
- Category
- Services
- Estimated value
- £5,000,000,000
- Procedure
- Open
- Contract type
- Framework agreement
- SME suitable
- Yes
- Published
- 14 March 2025
- Questions by
- 1 April 2025
- Deadline
- Closed
Procurement software packagePostal and telecommunications servicesTelecommunications servicesBusiness services: law, marketing, consulting, recruitment, printing and securityAccounting and auditing servicesPayroll management servicesOffice-support servicesTelephone-answering services+3 more
Award outcome
- Awarded value
- £5,000,000,000
- Award date
- 21 September 2025
- Contract period
- 1 October 2025 → 1 October 2029
- ACCENTURE (UK) LIMITED
- ARVATO LIMITED
- CAPITA BUSINESS SERVICES LTD
- CENTRIC HR LIMITED
- CGI IT UK LIMITED
- CHARLES NOVACROFT DIRECT LIMITED
- CLEARANSWER CALL CENTRES LIMITED
- CONCENTRIX TSC UK LTD
- DDC OUTSOURCING SOLUTIONS LIMITED
- FOUNDEVER GB LIMITED
- G4S FACILITIES MANAGEMENT (UK) LIMITED
- HINDUJA GLOBAL SOLUTIONS UK LIMITED
- HUNTSWOOD CTC LIMITED
- KONECTA UK LIMITED
- LIBERATA UK LIMITED
- MAXIMUS UK SERVICES LIMITED
- NCO EUROPE LIMITED
- NHS Shared Business Services Limited
- PRICEWATERHOUSECOOPERS LLP
- REED IN PARTNERSHIP LIMITED
- SERCO LIMITED
- SIGMA CONNECTED LTD
- SOPRA STERIA LIMITED
- TATA CONSULTANCY SERVICES LIMITED
- TELEPERFORMANCE LIMITED
- THE ENERGY SAVING TRUST LIMITED
- WIPRO IT SERVICES UK SOCIETAS
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Notice history
Every published notice in this contracting process, newest first.
Contract
2 October 2025
View notice ↗Contract
22 September 2025
View notice ↗Tender Update
29 April 2025
View notice ↗Tender Update
24 April 2025
View notice ↗Contract Notice
14 March 2025
View notice ↗
Contracting authority
Crown Commercial Service
BuyerLiverpool, United Kingdom
GB-PPON: PBZB-4962-TVLR
Authority website ↗
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