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Provision for Gateline and ticket checker for SWR

South Western Railway Limited(buyer)

Published
Published 21 October 2024
Deadline
Closed 19 December 2024

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Overview

South Western Railway is procuring gateline and ticket checker services for 45 automatic ticket gate stations across its network from London Waterloo to Bournemouth and Salisbury. The contract, awarded on 12 October 2025, covers a 23-month initial period from April 2025 with an option for a three-year extension, and may be structured as one or two lots to provide customer service assistant cover for vacancies and absences. The successful supplier must comply with employment and health and safety legislation, provide professional staff, deliver value for money, and hold Achilles and ISO 9001 accreditation.

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Lots (3)

  • Gateline and ticket checkers Waterloo and metro region

  • Gateline and ticket checkers

  • Gateline ticket checkers all region

Key details

Country
United Kingdom
Status
In delivery
Category
Services
Procedure
Selective
Published
21 October 2024
Deadline
Closed
Classification (CPV)
Supply services of personnel including temporary staff

Award outcome

Award date
12 October 2025
Contract period
— → 2 October 2027

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    22 March 2026

  2. Contract Notice

    9 December 2024

  3. Prior Information Notice

    21 October 2024

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