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Cadent Gas Customer Contact Centre Tender

National Gas Transmission PLC(buyer)

Published
Published 29 July 2024
Deadline
Closed 9 September 2024
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Overview

Cadent Gas Limited has procured a cloud-based solution for its emergency customer contact centre infrastructure, including network connectivity and associated telephony applications. The contract was awarded on 28 July 2025.

Contracting authority

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Key details

Country
United Kingdom
Status
In delivery
Category
Services
Procedure
Selective
Published
29 July 2024
Deadline
Closed
Classification (CPV)
Telecommunications networkTelecommunications systemTelecommunications-infrastructure maintenance servicesTelecommunication services except telephone and data transmission servicesTelematics servicesIntegrated telecommunications services

Award outcome

Award date
28 July 2025
Contract period
— → 2 July 2030

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    30 July 2025

  2. Tender Update

    12 August 2024

  3. Tender Update

    12 August 2024

  4. Contract Notice

    29 July 2024

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