AwardedUnited KingdomServices£624,155
Customer Contact Centre Solution (CCaaS)
- Published
- Published 9 July 2026
- Deadline
- Closed 22 June 2026
Overview
Wandle Housing Association Limited has awarded a 24-month contract worth £624,155.33 to Vodafone Limited for a cloud-based Customer Contact Centre as a Service (CCaaS) solution to support telephony and customer service operations. The contract, procured through the GCA Network Services 3 Framework (Lot 4c), includes the supply and ongoing management of Vodafone Business Storm CCaaS with no option to extend.
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £624,155
- Procedure
- Selective
- SME suitable
- Yes
- Published
- 9 July 2026
- Deadline
- Closed
Communication software package
Award outcome
- Awarded value
- £624,155
- Award date
- 22 June 2026
- Contract period
- 29 June 2026 → 29 June 2028
- Vodafone Limited
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
9 July 2026
Contracting authority
WANDLE HOUSING ASSOCIATION LIMITED
BuyerLONDON, United Kingdom
GB-SRS: sid4gov.cabinetoffice.gov.uk/mmm75Jp3
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