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AwardedUnited KingdomServices

Talkative Enterprise Platform Licence - Direct Award via CCS RM6116

Published
Published 5 June 2025
Deadline
Closed 14 May 2025

Overview

Renewal of annual Talkative enterprise licence to allow Customer Service and frontline digital interactivity to continue for DCC customers. In order to ensure continuity with the existing infrastructure, a direct award via CCS has been identified as the preferred RtM.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Procedure
Selective
SME suitable
Yes
Published
5 June 2025
Deadline
Closed
Classification (CPV)
Software package and information systems

Award outcome

Awarded value
£26,700
Award date
14 May 2025
Contract period
21 May 2025 → 21 May 2026
Winner
  • Maintel Europe Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    5 June 2025

Contracting authority

  • Durham County Council

    Buyer

    DURHAM, United Kingdom

    GB-LAE: DUR

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Awarded: Talkative Enterprise Platform Licence - Direct Award via CCS RM6116 — won by Maintel Europe Limited — Skim