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AwardedUnited KingdomServices£47,197,785

Service Management Maturity

Published
Published 29 June 2026
Deadline
Closed 12 January 2026

Overview

National Highways Limited awarded a Service Management Maturity contract to Capgemini UK Plc on 7 May 2026 for £35.95 million to enhance and integrate core service management capabilities across IT and OT systems. The engagement will strengthen existing services, expand to comprehensive end-to-end service management capability, and support delivery of improved services to customers while building internal capability for advanced and sustainable service management.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£47,197,785
Procedure
Selective
SME suitable
No
Published
29 June 2026
Deadline
Closed
Classification (CPV)
Technical computer support services

Award outcome

Awarded value
£35,950,564
Award date
7 May 2026
Contract period
30 June 2026 → 30 June 2031
Winner
  • Capgemini UK Plc

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    29 June 2026

Contracting authority

  • National Highways Limited

    Buyer

    Birmingham, United Kingdom

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Awarded: Service Management Maturity — won by Capgemini UK Plc — Skim