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AwardedUnited KingdomServices£150,000

Customer Culture and Maturity 2025-2026

Published
Published 3 September 2025
Deadline
Closed 11 August 2025

Overview

Technical consultancy to support the continuation of work to drive improvements to our customer-centricity and further enhance our people's capability and contribution to improving customer satisfaction.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£150,000
Procedure
Selective
SME suitable
No
Published
3 September 2025
Deadline
Closed
Classification (CPV)
Research and development consultancy services

Award outcome

Awarded value
£150,000
Award date
11 August 2025
Contract period
11 August 2025 → 31 March 2026
Winner
  • KPMG LLP

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    3 September 2025

Contracting authority

  • National Highways

    Buyer

    Birmingham, United Kingdom

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Awarded: Customer Culture and Maturity 2025-2026 — won by KPMG LLP — Skim