Skip to content
AwardedUnited KingdomServices£76,851

ENQ1242 - Complaint Management System

Published
Published 18 May 2026
Deadline
Closed 4 February 2026

Overview

Provision of a complaints Management System for Customer Services & Revenues and Benefits Direct Call Off from G-Cloud 14

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£76,851
Procedure
Selective
SME suitable
No
Published
18 May 2026
Deadline
Closed
Classification (CPV)
Software package and information systems

Award outcome

Awarded value
£76,851
Award date
4 February 2026
Contract period
5 February 2026 → 4 February 2029
Winner
  • REDACTED for cyber-security reasons

Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    18 May 2026

Contracting authority

  • DERBY CITY COUNCIL

    Buyer

    Derby, United Kingdom

    GB-LAE: DER

Get the full picture

AI analysis, bid scoring, and expert strategy for this tender

Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.

See which competitors are winning the contracts you're chasing.

15-minute call. We'll pull the win data on your real pipeline and show you what Skim does with it.

Awarded: ENQ1242 - Complaint Management System — won by REDACTED for cyber-security reasons — Skim