AwardedUnited KingdomServices£382,118
NCC1374 Contact Centre Telephony
- Published
- Published 28 October 2025
- Deadline
- Closed 1 August 2025
Overview
This product allows us access to the Telephony Platform to enable services to handle customer queries.
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £382,118
- SME suitable
- No
- Published
- 28 October 2025
- Deadline
- Closed
Customer Relation Management software package
Award outcome
- Awarded value
- £382,118
- Award date
- 27 October 2025
- Contract period
- 1 November 2025 → 31 October 2028
- Amazon Web Services EMEA Sarl
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
28 October 2025
Contracting authority
Northumberland County Council
BuyerMORPETH, United Kingdom
GB-SRS: sid4gov.cabinetoffice.gov.uk/By5B2FN2
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