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In deliveryGermanyServices€2,000,000Add to pipeline

Trägerschaft der Berliner unabhängigen Beschwerdestelle-BuBS

Awarded to Johanniter-Unfall-Hilfe e. V

Senatsverwaltung für Arbeit, Soziales, Gleichstellung, Integration, Vielfalt und Antidiskriminierung(buyer)

Published
Published 24 July 2025
Deadline
Closed 26 August 2025
See 6 live opportunitiesHow Skim finds tendersView original notice ↗

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Overview

The Berlin Senate Department for Labor, Social Affairs, Equality, Integration, Diversity and Anti-Discrimination has awarded Johanniter-Unfall-Hilfe e. V. a contract to operate BuBS (Berliner unabhängige Beschwerdestelle), an independent complaints office supporting homeless persons with issues related to their accommodation and government benefits. The service aims to improve the quality of shelters for homeless people and establish sustainable, authority- and operator-independent complaint management across Berlin for residents in government-contracted facilities.

Contracting authority

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Reveal decision makers

What this covers

  • Trägerschaft der Berliner unabhängigen Beschwerdestelle-BuBS

    Die BuBS ist eine zentrale und unabhängige Anlaufstelle, die wohnungslose Personen bei Beschwerden im Zusammenhang mit ihrer Unterbringungssituation sowie hinsichtlich behördlicher Leistungen unterstützt. Der Betrieb der BuBS soll dazu beitragen, die Qualität von Unterkünften für wohnungslose Menschen sowohl mit als auch ohne Fluchthintergrund nachhaltig zu verbessern. Konkretes Ziel ist die Verstetigung des berlinweiten, behörden- und betreiberunabhängigen Beschwerdemanagements. Hierdurch soll eine niedrigschwellige und lösungsorientierte Unterstützung für Bewohnende in vertragsgebundenen Unterkünften des Landes Berlin sichergestellt werden.

    €2Won by Johanniter-Unfall-Hilfe e. V

Key details

Country
Germany
Status
In delivery
Category
Services
Estimated value
€2,000,000
Procedure
Open
SME suitable
No
Published
24 July 2025
Deadline
Closed
Classification (CPV)
Administration servicesGeneral public services

Award outcome

Awarded value
€2
Award date
1 October 2025
Contract period
1 January 2026 → 31 December 2027
Winner
  • Johanniter-Unfall-Hilfe e. V

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    22 October 2025

  2. Contract Notice

    18 August 2025

  3. Contract Notice

    24 July 2025

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