Request for Tenders for the establishment of a Single Member Framework Agreement for the Provision of ICT Managed Services 2026-30 [609]
Awarded to Qualcom
Commission for Regulation of Utilities(buyer)
- Published
- Published 2 February 2026
- Deadline
- Closed 3 March 2026
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Overview
Contracting authority
- Commission for Regulation of UtilitiesProcuring entity
1 live opportunity · 52 awarded contracts
Dublin, Ireland
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What this covers
Request for Tenders for the establishment of a Single Member Framework Agreement for the Provision of ICT Managed Services 2026-30 [609]
The CRU intends to appoint a single Managed Service Provider (MSP) through this Services Framework Agreement to deliver comprehensive ICT Managed Services. This will encompass the ICT Service Desk, Managed Security Operations Centre (SOC) as a Service, the provision of optional dedicated support resources, and ad-hoc professional service resources to assist with a range of ICT projects and some operational activities. The appointed Service Provider will be responsible for delivering all necessary technical support and expertise to manage the CRU’s ICT needs, covering infrastructure, cloud services, both physical and virtual systems, as well as applications and services across Levels 1, 2, and 3. The framework agreement will initially run for two years, with the possibility of two further 12-month extensions, up to a total maximum duration of four years. The ICT Managed Services and SOC Services provided under this Services Framework Agreement will be needed continuously for the entire duration of the contract. Optional dedicated resources and ad-hoc project work will be engaged as required, with such assignments awarded through agreed Statements of Work (SoWs) at the sole discretion of the CRU.
€3,000,000Won by Qualcom
Key details
- Country
- Ireland
- Status
- In delivery
- Category
- Services
- Estimated value
- €3,000,000
- Procedure
- open
- Rules
- Directive 2014/24/EU
- Contract type
- Framework agreement
- Published
- 2 February 2026
- Deadline
- Closed
Award outcome
- Award date
- 31 March 2026
- Contract period
- — → 10 March 2030
- Bids received
- 5
- Qualcom
This contract ends on 10 March 2030.
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About the winner
Qualcom
- Based in
- Dublin
1 other contract from Commission for Regulation of Utilities since 2026, worth €180,000.
Competition and scoring
Bids received
5
Open and restricted tenders in IT services: consulting, software development, Internet and support drew a median of 3 bids over the last 24 months; 19% received only one.
How bids were scored
Price 30% · Quality 70%
- Quality @ 70%70%
- Cost @ 30%30%
Price and cost criteria in black, quality in blue.
Market context
Typical award in IT services: consulting, software development, Internet and support
€191,281
Median of 1,115 awards in the last 24 months
Commission for Regulation of Utilities in the last 12 months
38
contracts awarded, worth €23,544,991 in total
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
19 May 2026
Contract Notice
2 February 2026
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