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AwardedIRLServices€10,000,000

Service Request for ICT Service Desk Resources

Published
Published 13 August 2025
Deadline
Closed 15 September 2025

Overview

The Office of the Government Chief Information Officer (OGCIO), within the Department of Public Expenditure Infrastructure, Public Service Reform and Digitalisation, invites tenders for the provision of on-site ICT Service Desk resources. These resources will support the OGCIO in meeting ongoing ICT service demands and ensuring the continuous delivery of high-quality ICT support services across the public sector.

Key details

Country
IRL
Status
Awarded
Category
Services
Estimated value
€10,000,000
Procedure
Open
Published
13 August 2025
Deadline
Closed
Classification (CPV)
Helpdesk and support servicesHelpdesk servicesComputer-related servicesComputer-related professional services

Award outcome

Awarded value
€10,000,000
Award date
9 October 2025
Contract period
— → 8 October 2030
Winner
  • Ergo

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    5 December 2025

  2. Contract Notice

    13 August 2025

Contracting authority

  • Office of the Government Chief Information Officer

    Procuring entity

    Dublin, IRL

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Awarded: Service Request for ICT Service Desk Resources — won by Ergo — Skim