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AwardedItalyServices€4,772,138

Appalto 34/2024 : Accordo quadro per l’affidamento del servizio di contact-center a supporto dell’U.O. gestione clienti di ETRA SPA

Published
Published 4 February 2026

Overview

Appalto 34/2024: Accordo quadro per l’affidamento del servizio di contact-center a supporto dell’U.O. gestione clienti di ETRA SPA

Key details

Country
Italy
Status
Awarded
Category
Services
Estimated value
€4,772,138
Procedure
Open
Published
4 February 2026
Classification (CPV)
Telephone operator services

Award outcome

Awarded value
€2,693,881
Award date
18 September 2025
Contract period
— → 8 September 2027
Winner
  • KOINE' SRL

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    4 February 2026

Contracting authority

  • ETRA SpA Società Benefit

    Procuring entity

    Bassano del Grappa, Italy

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Awarded: Appalto 34/2024 : Accordo quadro per l’affidamento del servizio di contact-center a supporto dell’U.O. gestione clienti di ETRA SPA — won by KOINE' SRL — Skim