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AwardedIrelandServices€3,022,735Add to pipeline

Provision of Fare Evasion Survey Services

Awarded to Tracsis Traffic Data Ltd

National Transport Authority_1149(buyer)

Published
Published 11 February 2026
Deadline
Closed 19 March 2026
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Overview

The National Transport Authority awarded Tracsis Traffic Data Ltd a contract valued at €3,022,735 on 28 May 2026 to conduct fare evasion surveys across nine public transport services in Ireland, including bus services in Dublin and regional areas, and DART and rail services. The surveys will gather approximately 15,200 individual passenger records per quarter to determine fare evasion rates at network and disaggregated levels, with results required to achieve a statistical sample error of no more than 1 percent per four-quarter period.

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What this covers

  • Provision of Fare Evasion Survey Services

    The purpose of the Services is to undertake Fare Evasion Surveys (FES) on board Public Transport Services for bus and rail across the state and determine the fare evasion rate for each of these services at the network level and at more disaggregate levels. It is an essential requirement that the results of these surveys are statistically robust and reliable. The Authority has set the number of individual FES records for each of the nine contracts listed below with the aim of achieving a sample error of no more than 1percent in each four-quarterly duration (on of a moving quarterly basis). A total of 15,200 individual passenger Fare Evasion Surveys are required to be completed per quarter, subject to review during the contract. The contracted services that will be surveyed under this agreement include the following: 1. Greater Dublin Metropolitan Area bus services (currently contracted to Dublin Bus); 2. Outer Dublin Metropolitan Area Combined North and South bus services (currently contracted to Go Ahead Ireland); 3. Dublin Outer Western Orbital Routes W4 and W6 (currently contracted to Go Ahead Ireland); 4. Dublin Commuter bus services (currently contracted to Go Ahead Ireland); 5. Regional, City, Town and Rural bus services (currently contracted to Bus Éireann and other Operators); 6. Waterford City bus services (currently contracted to Bus Éireann); 7. East Coast Commuter Corridor (currently contracted to Bus Éireann); 8. DART and Commuter Rail Services (currently contracted to Irish Rail); and 9. Intercity/Regional Rail services (currently contracted to Irish Rail).

    €3,022,735Won by Tracsis Traffic Data Ltd

Key details

Country
Ireland
Status
Awarded
Category
Services
Estimated value
€3,022,735
Procedure
Open
Published
11 February 2026
Deadline
Closed
Classification (CPV)
Business services: law, marketing, consulting, recruitment, printing and securitySurvey servicesSurvey conduction servicesSurvey analysis servicesCustomer survey servicesCustomer satisfaction survey

Award outcome

Awarded value
€3,022,735
Award date
28 May 2026
Contract period
— → 7 May 2030
Winner
  • Tracsis Traffic Data Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    1 June 2026

  2. Contract Notice

    11 February 2026

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