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Contract signedIrelandServices€440,000Add to pipeline

Support and Development Services for Microsoft Dynamics 365 Customer Insights - Journeys

Awarded to UNIPARTNER IT SERVICES S.A.

Tourism Ireland CLG(buyer)

Published
Published 1 October 2024
Deadline
Closed 30 October 2024

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Overview

Tourism Ireland sought a qualified supplier to provide support and development services for Microsoft Dynamics 365 Customer Insights - Journeys, covering application maintenance, support, and upskilling in-house IT staff for configuration. The five-year contract has been awarded to UNIPARTNER IT SERVICES S.A. for an award value of €435,000.

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What this covers

  • Support and Development Services for Microsoft Dynamics 365 Customer Insights - Journeys

    Tourism Ireland seeks a suitably qualified supplier to facilitate the Support and Development Services for Microsoft Dynamics 365 Customer Insights - Journeys.. The list of elements forming the Services [as detailed in the Specification/Brief] are indicative only, are not exhaustive and may be subject to change. In addition to the maintenance aspects required, the appointed supplier will provide for the support of the application and will also provide Tourism Ireland IT staff with the skills to enable in house configuration. The Contract Period will be for up to 5 years, subject to budget and annual performance review, and other factors. Annual renewal will be subject to satisfactory performance. It is anticipated that work under the Contract will commence in April 2025. PLEASE REFER TO THE CALL FOR TENDER DOCUMENTATION AVAILABLE FOR DOWNLOADING, FOR FURTHER DETAILS OF THE REQUIREMENTS.

    €435,000Won by UNIPARTNER IT SERVICES S.A.

Key details

Country
Ireland
Status
Contract signed
Category
Services
Estimated value
€440,000
Procedure
Selective
Published
1 October 2024
Deadline
Closed
Classification (CPV)
Software package and information systemsCustomer Relation Management software packageElectronic message and information servicesIT services: consulting, software development, Internet and supportContact management software development servicesCustomer Relation Management software development servicesSoftware implementation services

Award outcome

Awarded value
€435,000
Award date
21 May 2025
Winner
  • UNIPARTNER IT SERVICES S.A.

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Notice history

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  1. Contract Award Notice

    8 July 2025

  2. Contract Notice

    1 October 2024

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