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Request for Tenders for the Provision of a Telephony Softphone Solution

Awarded to eircom Limited (t/a eir evo)_18711

Office of the Revenue Commissioners_366(buyer)

Published
Published 25 July 2025
Deadline
Closed 27 August 2025

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Overview

The Office of the Revenue Commissioners procured a fully cloud-based telephony softphone solution to migrate its 7,000+ staff from regional DDI numbers to a new 10,000-block +353 1 DDI number range, hosted on public or private cloud in the EU by a ComReg-recognised telco. The tender was awarded to eircom Limited (trading as eir evo) on 5 December 2025 for €2,269,333.

Contracting authority

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What this covers

  • Request for Tenders for the Provision of a Telephony Softphone Solution

    The Revenue Commissioners are tendering for a fully cloud based Telephony solution hosted on either public or private cloud in the EU. The proposed solution must be a Comreg recognised Telco to host a new 10,000 block of +353 1 xxxxxxx DDI number range which is required to migrate Revenue’s 7000+ staff from current regional DDI’s.

    €2,269,333Won by eircom Limited (t/a eir evo)_18711

Key details

Country
Ireland
Status
In delivery
Category
Goods
Estimated value
€1,600,000
Procedure
Open
Published
25 July 2025
Deadline
Closed
Classification (CPV)
Industry specific software packageCommunication and multimedia software packageDatabase and operating software packageInformation systems and serversData servicesInternet servicesComputer-related servicesComputer network services

Award outcome

Awarded value
€2,269,333
Award date
5 December 2025
Contract period
— → 4 November 2031
Winner
  • eircom Limited (t/a eir evo)_18711

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    14 January 2026

  2. Contract Notice

    25 July 2025

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