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In deliveryIrelandServices€3,750,000Add to pipeline

Request for Tenders for the Provision of a Cloud-based organisational wide Case Management System (CMS)

Awarded to Codec-dss Limited - T/A Codec

Competition and Consumer Protection Commission (CCPC)(buyer)

Published
Published 4 August 2025
Deadline
Closed 19 September 2025

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Overview

The Competition and Consumer Protection Commission (CCPC) awarded a framework agreement to Codec-dss Limited (T/A Codec) for €3,750,000 on 24 October 2025 to establish a cloud-based organisational-wide Case Management System. The scope includes setup, design, configuration, development, testing, implementation, and maintenance of the system, which will track and manage workflows end-to-end and integrate with existing Document Management and CRM systems. The successful tenderer will provide an end-to-end managed service leveraging out-of-the-box functionalities to minimise customisation.

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What this covers

  • Request for Tenders for the Provision of a Cloud-based organisational wide Case Management System (CMS)

    The Competition and Consumer Protection Commission (CCPC) seeks to establish a single-party framework agreement with a suitably qualified tenderer for the setup, design, configuration, development, testing, implementation and maintenance of a cloud-based organisational-wide Case Management System (“CMS”). Once implemented successfully, the CCPC requires an end-to-end managed service to support the CMS. The system will track and manage all relevant workflows from start to end and must integrate easily to the existing Document Management and CRM systems. The CCPC expects the successful tenderer will leverage out-of-the-box functionalities as much as possible to meet the requirements (section 9) listed below and minimise customisation or third-party integrations.

    €3,750,000Won by Codec-dss Limited - T/A Codec

Key details

Country
Ireland
Status
In delivery
Category
Services
Estimated value
€3,750,000
Procedure
Open
Published
4 August 2025
Deadline
Closed
Classification (CPV)
Software package and information systemsProject management software packageIT software packageSystem, storage and content management software packageSystem management software packageDevelopment software packageIT services: consulting, software development, Internet and supportSoftware programming and consultancy services+6 more

Award outcome

Awarded value
€3,750,000
Award date
24 October 2025
Contract period
18 December 2025 → 17 December 2031
Winner
  • Codec-dss Limited - T/A Codec

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Notice history

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  1. Contract Award Notice

    2 January 2026

  2. Contract Notice

    4 August 2025

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