Skip to content
SkimSkim home
In deliveryIrelandGoods€1,099,200Add to pipeline

9315 Claims Management System

Awarded to DWF 360 Limited

Coras Iompair Eireann (CIE Utility)(buyer)

Published
Published 5 June 2025
Deadline
Closed 3 July 2025

Tender documents

Skim pulls every file the buyer attaches to this process and extracts the requirements from it.

Documents as they publish

Specification, evaluation criteria, pricing schedules and every requirement — extracted, searchable and mapped to your response.

View tender files

Overview

Córas Iompair Éireann (CIÉ) sought a Software-as-a-Service (SaaS) claims management solution and related services to replace its end-of-life on-premises Microsoft Dynamics system. The contract has been awarded to DWF 360 Limited for a total value of €1,099,200.

Contracting authority

Find the key decision makers

The people who scope, score and sign this contract — names, roles and how to reach them.

What this covers

  • 9315 Claims Management System

    The current Claims Management System (CMS) is based on an on-premises version of Microsoft Dynamics. The CMS is now end-of-life, and a replacement system/package is being sought to address the end-of-life status and include improvements that have been identified in business process list above. The CIÉ Group Claims and Risk Office is seeking a comprehensive claims management solution and related services to streamline and enhance its internal processes. The Solution should enhance operational efficiency, improve data security, and boost overall productivity within the CIÉ Group Claims and Risk Office and CIÉ. The preferred Solution is a Software-as-a-Service (SaaS) model, with single sign-on (SSO) functionality to ensure seamless and secure access for CIÉ employees and be capable of managing and supporting core business processes, additional details included in the PQQ document.

    €1,099,200Won by DWF 360 Limited

Key details

Country
Ireland
Status
In delivery
Category
Goods
Estimated value
€1,099,200
Procedure
Limited
Published
5 June 2025
Deadline
Closed
Classification (CPV)
Software package and information systemsIndustry specific software packageNetworking, Internet and intranet software packageDocument creation, drawing, imaging, scheduling and productivity software packageBusiness transaction and personal business software packageCommunication and multimedia software packageDatabase and operating software packageSoftware package utilities+2 more

Award outcome

Awarded value
€1,099,200
Award date
10 August 2026
Contract period
— → 8 August 2034
Winner
  • DWF 360 Limited

Contract ending soon? Skim tracks incumbents and flags recompetes early. Start for Free to set up alerts.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    17 September 2026

  2. Contract Notice

    5 June 2025

Get the full picture

AI analysis, bid scoring, and expert strategy for this tender

Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.

How to win this tender

Skim reads the notice and every document attached to it, scores the fit against your company profile for a clear bid or no-bid call, then drafts each answer from your own evidence and past bids. You review, refine and submit — on time, with every requirement covered.

See exactly how Skim’s agents do this →

Comparing platforms? Skim is set against the alternatives for pre-tender intelligence, tender management software and bid management software.

Find tenders like this before your competitors do.

Skim scans every portal daily and scores each tender against your profile. Start for free and see the tenders you are missing.