Skip to content
SkimSkim home
In deliveryIrelandServices€7,000,000Add to pipeline

A single Service Provider for the Software licencing, install, supply, maintenance and support of AV and Digital Signage Services (Software and Hardware)

Awarded to Hamilton Robson Audio Visual Ltd

Electricity Supply Board ( ESB )(buyer)

Published
Published 13 November 2023
Deadline
Closed 18 December 2023

Tender documents

Skim pulls every file the buyer attaches to this process and extracts the requirements from it.

Documents as they publish

Specification, evaluation criteria, pricing schedules and every requirement — extracted, searchable and mapped to your response.

View tender files

Overview

The Electricity Supply Board (ESB) awarded a contract to Hamilton Robson Audio Visual Ltd for a single service provider to supply, install, maintain and support audiovisual and digital signage hardware and software across ESB locations in Ireland and the UK. The scope includes lifecycle asset management, spare parts management, on-site and remote support services, event support, and digital signage maintenance, with an optional requirement for assessment and installation services in new or refurbished offices. The contract was awarded on 23 December 2025 for €10 million.

Contracting authority

Find the key decision makers

The people who scope, score and sign this contract — names, roles and how to reach them.

What this covers

  • A single Service Provider for the Software licencing, install, supply, maintenance and support of AV and Digital Signage Services (Software and Hardware)

    The Contracting Entity intends to procure a single Service Provider for the software licencing, install, supply, maintenance and support of AV and Digital Signage Services. It is proposed that the Contract will include: • Hardware and Software Support for all AV units in ESB’s Head Office (27 Fitzwilliam Street Lower, Dublin, D02 KT92) • Hardware and Software Support for all AV units in our locations in ROI and UK • Provision of licences for the proposed solution. • Provision of Lifecycle asset management. o Delivery of on premise and remote hands support services o Dedicated personnel to support the maintenance and upgrade of the service in the larger offices in the metropolitan area e.g Head Office / Santry / Airport buildings and Leopardstown. o Upgrade and maintenance of the software o Remote hands and eyes maintenance and upgrade of the service in the smaller and remote offices including an SLA for repair/replacements of devices. • Provision of warehouse and spare management programs. • Incident and Problem Resolution for same • Support and maintenance of Digital Signage for the Head Office Complex and other ESB locations • Support for Internal/External events in Head Office o On site equipment checks and ‘dry runs’ beforehand o Provision of additional /mobile equipment where required o Support during the event etc • Support for Board meetings in Internal/External Locations o To provide appropriate AV services and equipment for both the ESB Board and EDT meetings, held in ESB offices and at external venues. Optional Requirement • Assessment and installation Services for New/Refurbished Offices

    €10,000,000Won by Hamilton Robson Audio Visual Ltd

Key details

Country
Ireland
Status
In delivery
Category
Services
Estimated value
€7,000,000
Procedure
Limited
Published
13 November 2023
Deadline
Closed
Classification (CPV)
Computer-related equipmentIT services: consulting, software development, Internet and support

Award outcome

Awarded value
€10,000,000
Award date
23 December 2025
Contract period
— → 7 December 2028
Winner
  • Hamilton Robson Audio Visual Ltd

Contract ending soon? Skim tracks incumbents and flags recompetes early. Start for Free to set up alerts.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    13 February 2026

  2. Contract Notice

    4 December 2023

  3. Contract Notice

    13 November 2023

Get the full picture

AI analysis, bid scoring, and expert strategy for this tender

Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.

How to win this tender

Skim reads the notice and every document attached to it, scores the fit against your company profile for a clear bid or no-bid call, then drafts each answer from your own evidence and past bids. You review, refine and submit — on time, with every requirement covered.

See exactly how Skim’s agents do this →

Comparing platforms? Skim is set against the alternatives for pre-tender intelligence, tender management software and bid management software.

Find tenders like this before your competitors do.

Skim scans every portal daily and scores each tender against your profile. Start for free and see the tenders you are missing.