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AwardedIRLServices€203,000

2513 - Voice of the Customer Programme

Published
Published 24 April 2025

Overview

An Post requires the smooth continuation of the current Voice of the Customer (VOC) programme.

Key details

Country
IRL
Status
Awarded
Category
Services
Estimated value
€203,000
Procedure
Limited
Published
24 April 2025
Classification (CPV)
Market research servicesCustomer survey servicesCustomer satisfaction survey

Award outcome

Awarded value
€203,000
Award date
18 September 2025
Contract period
27 September 2025 → 21 August 2032
Winner
  • RED C Research and Marketing Ltd_59378

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    10 October 2025

  2. Contract Notice

    24 April 2025

Contracting authority

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Awarded: 2513 - Voice of the Customer Programme — won by RED C Research and Marketing Ltd_59378 — Skim