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Overview

Trinity College Dublin has awarded a contract for the continuation of cloud subscriptions supporting its IT helpdesk services during an interim digital transformation review. The scope covers 20 Ivanti Neurons for ITSM & ITAM Named Analyst Cloud Subscriptions and 33 Ivanti Neurons for ITSM & ITAM Concurrent Analyst Cloud Subscriptions. The contract was formally awarded on 1 September 2026.

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What this covers

  • IT Helpdesk Services - REF: TCD-26-C2537

    Trinity College Dublin are currently undergoing a Digital Transformation program, whereby all current systems will be evaluated during a phased review. As there is an on-going need for a number of helpdesks for various areas in the college, this will form part of the strategic review and subsequent consolidation of systems. In the interim period whilst this strategic review is underway, there is a on-going requirement for continuation of 20 x Ivanti Neurons for ITSM & ITAM Named Analyst Cloud Subscription 33 x Ivanti Neurons for ITSM & ITAM Concurrent Analyst . It is anticipated that this VEAT will be required for up to 24 months approx.

Key details

Country
Ireland
Status
Awarded
Category
Goods
Procedure
Direct
Published
18 September 2026
Classification (CPV)
Industry specific software packageIT software package

Award outcome

Award date
1 September 2026
Contract period
15 December 2026 → —

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    18 September 2026

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