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In deliveryIrelandServices€750,000Add to pipeline

Provision of ICT Managed Service Support and Security for MS Hybrid AD Architecture for the Mental Health Commission

Awarded to eircom Limited (t/a eir evo)_18711

Mental Health Commission(buyer)

Published
Published 5 June 2025
Deadline
Closed 9 July 2025

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Overview

The Mental Health Commission has procured ICT managed service support and security services for its Microsoft Hybrid Active Directory architecture. The contract, awarded to eircom Limited (trading as eir evo) on 1 October 2025 for €754,240, includes infrastructure support and management, proactive server and network monitoring, weekday user support (8am–6pm) and 24/7 remote support, plus continuous security monitoring and threat detection.

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What this covers

  • Provision of ICT Managed Service Support and Security for MS Hybrid AD Architecture for the Mental Health Commission

    The MHC is issuing a request for tender (RFT) to suitably qualified ICT Support Providers to support the Commission’s ICT infrastructure. The aim of this tendering process is to appoint ‘one single provider’ only to support and manage all of the Commission’s infrastructure as outlined clearly in this document. The key objectives of the ICT External Support Service will include but are not limited to: o Support and Management of the Commission’s infrastructure o Proactive monitoring of servers, firewalls, switches, and intrusion detection o Provide day to day user support (Monday to Friday 8am – 6pm) and 24/7/365 remote support o 24/7/365 security monitoring and threat detection

    €754,240Won by eircom Limited (t/a eir evo)_18711

Key details

Country
Ireland
Status
In delivery
Category
Services
Estimated value
€750,000
Procedure
Open
Published
5 June 2025
Deadline
Closed
Classification (CPV)
Systems support servicesSoftware support services

Award outcome

Awarded value
€754,240
Award date
1 October 2025
Contract period
1 October 2025 → 30 September 2030
Winner
  • eircom Limited (t/a eir evo)_18711

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    19 December 2025

  2. Contract Notice

    5 June 2025

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