Skip to content
SkimSkim home

Public sector tenders

In deliveryIrelandServices€3,500,000Add to pipeline

IT/2025/07 ICT Service Desk, Deskside and Infrastructure Support Managed Service

Awarded to PFH Technology Group_17679

Fáilte Ireland-National Tourism Development Authority(buyer)

Published
Published 20 October 2025

Tender documents

Skim pulls every file the buyer attaches to this process and extracts the requirements from it.

Documents as they publish

Specification, evaluation criteria, pricing schedules and every requirement — extracted, searchable and mapped to your response.

View tender files

Overview

Fáilte Ireland has awarded a managed service contract worth €3.5 million to PFH Technology Group for ICT Service Desk, Deskside and Infrastructure Support (CPV 72000000, 72700000). The contract was awarded on 14 May 2026 and is now complete.

Contracting authority

Find the key decision makers

The people who scope, score and sign this contract — names, roles and how to reach them.

What this covers

  • IT/2025/07 ICT Service Desk, Deskside and Infrastructure Support Managed Service

    ICT Service Desk, Deskside and Infrastructure Support Managed Service

    €3,500,000Won by PFH Technology Group_17679

Key details

Country
Ireland
Status
In delivery
Category
Services
Estimated value
€3,500,000
Procedure
restricted
Rules
Directive 2014/24/EU
Published
20 October 2025
Classification (CPV)
IT services: consulting, software development, Internet and supportComputer network services

Award outcome

Awarded value
€3,500,000
Award date
14 May 2026
Contract period
— → 13 May 2031
Bids received
5
Winner
  • PFH Technology Group_17679

This contract ends on 13 May 2031.

Contract ending soon? Skim tracks incumbents and flags recompetes early. Start for Free to set up alerts.

About the winner

PFH Technology Group_17679

Based in
Cork

No other contract from Fáilte Ireland-National Tourism Development Authority under this supplier name in Skim's records.

See every contract PFH Technology Group_17679 holds and when each one ends

Competition and scoring

Bids received

5

Open and restricted tenders in IT services: consulting, software development, Internet and support drew a median of 3 bids over the last 24 months; 19% received only one.

How bids were scored

Price 40% · Quality 60%

  • Weighting 6060%
  • Weighting 4040%

Price and cost criteria in black, quality in blue.

Market context

Typical award in IT services: consulting, software development, Internet and support

€191,281

Median of 1,115 awards in the last 24 months

This award is 18.3× the median.

Fáilte Ireland-National Tourism Development Authority in the last 12 months

32

contracts awarded, worth €54,606,480 in total

See their procurement profile →

Recent awards in IT services: consulting, software development, Internet and support

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    18 May 2026

  2. Contract Notice

    20 October 2025

Get the full picture

AI analysis, bid scoring, and expert strategy for this tender

Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.

How to win this tender

Skim reads the notice and every document attached to it, scores the fit against your company profile for a clear bid or no-bid call, then drafts each answer from your own evidence and past bids. You review, refine and submit — on time, with every requirement covered.

See exactly how Skim’s agents do this →

Comparing platforms? Skim is set against the alternatives for pre-tender intelligence, tender management software and bid management software.

Find tenders like this before your competitors do.

Skim scans every portal daily and scores each tender against your profile. Start for free and see the tenders you are missing.