AwardedFranceServices€4,800,000
Mise à disposition d'un plateau téléphonique, d'outils digitaux et des ressources associées pour un centre de relation clients
- Published
- Published 9 December 2024
- Deadline
- Closed 13 January 2025
Overview
Ce marché porte sur la mise en place d'une plateforme de service dédiée appelée plateforme CRC (Centre de Relation Clients)
Les prestations sont décrites dans le cahier des charges
Key details
- Country
- France
- Status
- Awarded
- Category
- Services
- Estimated value
- €4,800,000
- Procedure
- Selective
- Published
- 9 December 2024
- Deadline
- Closed
Call centre
Award outcome
- Awarded value
- €1,573,653
- Award date
- 4 September 2025
- Contract period
- 1 January 2026 → 11 December 2029
- WEBHELP SAS
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
14 October 2025
Contract Notice
2 January 2025
Contract Notice
9 December 2024
Contracting authority
Lyon Métropole Habitat
Procuring entityLyon cedex, France
eu: 43364
Authority website ↗
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