AwardedIRLServices€30,000
MCC Cloud-based reception solution that integrates with Microsoft Teams
- Published
- Published 15 December 2025
- Deadline
- Closed 26 June 2024
Overview
A cloud-based, limited scope contact centre/reception system that integrates with Microsoft Teams. The system should provide routing for the main number (+353949064000), allowing for Interactive Voice Response (IVR) and at least one call queue for the main reception. The primary agents should be able to manage the queue from an intuitive console or dashboard. The system should also provide for real-time and historical reporting.
Key details
- Country
- IRL
- Status
- Awarded
- Category
- Services
- Estimated value
- €30,000
- Procedure
- Open
- Published
- 15 December 2025
- Questions by
- 21 June 2024
- Deadline
- Closed
Telecommunications servicesIntegrated telecommunications services
Award outcome
- Awarded value
- €29,136
- Award date
- 15 December 2025
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
15 December 2025
Contracting authority
Mayo County Council_1127
Procuring entityCastlebar, IRL
IE-EPPS-CA: 2110
Authority website ↗
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