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Contract signedServices

Provision of IT Service Management Tooling

Published
Published 17 July 2026

Overview

Social Security Scotland has awarded a contract worth £821,040 to Freshworks Inc on 22 June 2026 for the provision of an IT Service Management system to support the effective delivery and management of digital services.

Key details

Country
Unknown
Status
Contract signed
Category
Services
Procedure
Open
Published
17 July 2026
Classification (CPV)
Information technology services

Award outcome

Awarded value
£821,040
Award date
22 June 2026
Winner
  • Freshworks Inc

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    17 July 2026

  2. Contract

    17 July 2026

  3. Contract

    17 July 2026

  4. Contract

    17 July 2026

  5. Contract

    17 July 2026

  6. Contract

    17 July 2026

  7. Contract

    17 July 2026

  8. Contract

    17 July 2026

  9. Contract

    17 July 2026

  10. Contract

    17 July 2026

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