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Continued Provision, Maintenance and Support of the RST Online Service

Awarded to Worldline IT Services

Rail Staff Travel Limited(buyer)

Published
Published 2 November 2026

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Overview

Rail Staff Travel Limited has awarded a contract for the continued provision, maintenance, and support of the existing RST Online service. The scope includes operating the bespoke online retail platform and maintaining integrations between the proprietary ticket issuing system and the Rail Staff Travel Phoenix database to ensure continuity ahead of future Great British Railways retail integration. The contract has been awarded to Worldline IT Services.

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Key details

Country
United Kingdom
Status
In delivery
Procedure
Direct award
Rules
Procurement Act 2023
Published
2 November 2026
Classification (CPV)
Systems support servicesSoftware-related servicesSoftware maintenance and repair services

Award outcome

Award date
18 October 2026
Contract period
9 January 2027 → 8 January 2029
Contract length
2 years
Could run to
8 January 2031
Winner
  • Worldline IT Services

This contract ends on 8 January 2029, or 8 January 2031 if every extension is used.

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About the winner

Worldline IT Services

Based in
Nottingham
Public contracts won
24
Across UK and EU notices

No other contract from Rail Staff Travel Limited under this supplier name in Skim's records.

See every contract Worldline IT Services holds and when each one ends

Market context

Typical award in IT services: consulting, software development, Internet and support

£132,000

Median of 13,238 awards in the last 24 months

Rail Staff Travel Limited in the last 12 months

30

contracts awarded, worth £112,139,483 in total

See their procurement profile →

Recent awards in IT services: consulting, software development, Internet and support

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    2 November 2026

  2. Contract

    2 November 2026

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