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Customer Services Telephony

Awarded to NETCALL TECHNOLOGY LIMITED

Nottinghamshire County Council(buyer)

Published
Published 27 October 2026

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Overview

Rushcliffe Borough Council has awarded a contract for software to receive and make all external and internal calls on customer service queries. The contract was awarded to Netcall Technology Limited on 29 September 2026 with a total value of £57,400.

Contracting authority

  • 4 awarded contracts

    Nottingham, United Kingdom

    GB-PPON: PBCV-5152-BXBP

  • Rushcliffe Borough Council

    Buyer

    Nottingham, United Kingdom

    GB-PPON: PDYL-8736-GMNQ

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Key details

Country
United Kingdom
Status
In delivery
Procedure
Below threshold - without competition
Rules
Procurement Act 2023
Published
27 October 2026
Classification (CPV)
Communication and multimedia software package

Award outcome

Awarded value
£57,400
Award date
29 September 2026
Contract period
30 September 2026 → 30 September 2028
Contract length
2 years
Winner
  • NETCALL TECHNOLOGY LIMITED

This contract ends on 30 September 2028.

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About the winner

NETCALL TECHNOLOGY LIMITED

Based in
Bedford
Public contracts won
54
Across UK and EU notices

No other contract from Nottinghamshire County Council under this supplier name in Skim's records.

See every contract NETCALL TECHNOLOGY LIMITED holds and when each one ends

Market context

Typical award in Software package and information systems

£102,000

Median of 11,509 awards in the last 24 months

This award is 44% below the median.

Nottinghamshire County Council in the last 12 months

5

contracts awarded, worth £275,395 in total

See their procurement profile →

Recent awards in Software package and information systems

The latest contracts other buyers awarded under the same classification.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    27 October 2026

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