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Insight Report Pilot Studies

Awarded to Diem Analytics Limited

The Water Services Regulation Authority(buyer)

Published
Published 18 September 2026

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Overview

The Water Services Regulation Authority sought a contractor to deliver an initial pilot demonstrating how lessons learnt, experience, and tacit knowledge from experienced staff can be captured, structured, and made available across the organisation. The scope included developing question sets in the DUCHESS system, conducting up to 20 interviews, building an Excel-based Experience Library, and demonstrating its exploitation through tools like Copilot. The contract has been awarded to Diem Analytics Limited for a value of £16,473.60.

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Key details

Country
United Kingdom
Status
In delivery
Procedure
Below threshold - without competition
Rules
Procurement Act 2023
Published
18 September 2026
Classification (CPV)
Software programming and consultancy services

Award outcome

Awarded value
£16,474
Award date
10 September 2026
Contract period
10 September 2026 → 31 January 2027
Contract length
5 months
Could run to
31 March 2027
Winner
  • Diem Analytics Limited

This contract ends on 31 January 2027, or 31 March 2027 if every extension is used.

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About the winner

Diem Analytics Limited

Based in
Fareham
Public contracts won
1
Across UK and EU notices

No other contract from The Water Services Regulation Authority under this supplier name in Skim's records.

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Market context

Typical award in IT services: consulting, software development, Internet and support

£132,000

Median of 13,254 awards in the last 24 months

This award is 88% below the median.

The Water Services Regulation Authority in the last 12 months

25

contracts awarded, worth £19,640,263 in total

See their procurement profile →

Recent awards in IT services: consulting, software development, Internet and support

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract

    18 September 2026

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